Which of the following is part of setting up a new aggregation policy?
Correct : A
When setting up a new aggregation policy in Splunk IT Service Intelligence (ITSI), one of the crucial components is defining the filtering criteria. This aspect of the aggregation policy determines which events should be included in the aggregation based on specific conditions or attributes. The filtering criteria can be based on various event fields such as severity, source, event type, and other custom fields relevant to the organization's monitoring strategy. By specifying the filtering criteria, ITSI administrators can ensure that the aggregation policy is applied only to the pertinent events, thus facilitating more targeted and effective event management and reducing noise in the operational environment. This helps in organizing and prioritizing events more efficiently, enhancing the overall incident management process within ITSI.
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Which of the following is a recommended best practice for ITSI installation?
Correct : A
One of the recommended best practices for Splunk IT Service Intelligence (ITSI) installation is to avoid installing ITSI on search heads that already have Splunk Enterprise Security (ES) installed. This recommendation stems from potential resource conflicts and performance issues that can arise when both resource-intensive applications are deployed on the same instance. Both ITSI and ES are complex applications that require significant system resources to function effectively, and running them concurrently on the same search head can lead to degraded performance, conflicts in resource allocation, and potential stability issues. It's generally advised to segregate these applications onto separate Splunk instances to ensure optimal performance and stability for both platforms.
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Which views would help an analyst identify that a memory usage KPI is going critical? (select all that apply)
Correct : A, B, C, D
To identify that a memory usage KPI is going critical, an analyst can leverage multiple views within Splunk IT Service Intelligence (ITSI), each offering a different perspective or level of detail:
A) Memory KPI in a glass table: A glass table can display the current status of the memory usage KPI, along with other related KPIs and services, providing a high-level overview of system health.
B) Memory panel of the OS Host Details view in the Operating System module: This specific panel within the OS Host Details view offers detailed metrics and trends related to memory usage, allowing for in-depth analysis.
C) Memory swim lane in a Deep Dive: Deep Dives allow analysts to visually track the performance and status of KPIs over time. A swim lane dedicated to memory usage can highlight periods where the KPI goes critical, along with the context of other related KPIs.
D) Service & KPI tiles in the Service Analyzer: The Service Analyzer provides a comprehensive overview of all services and their KPIs. The tiles related to memory usage can quickly alert analysts to critical conditions through color-coded indicators.
Each of these views contributes to a comprehensive monitoring strategy, enabling analysts to detect and respond to critical memory usage conditions from various analytical perspectives.
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How should entities be handled during the data audit phase of requirements gathering?
Correct : A
During the data audit phase of requirements gathering for Splunk IT Service Intelligence (ITSI), it's crucial to identify and record the meta-data for entities, focusing on information (info) and aliases. This step involves understanding and documenting the key attributes and identifiers that describe each entity, such as host names, IP addresses, device types, or other relevant characteristics. These attributes are used to categorize and uniquely identify entities within ITSI, enabling more effective mapping of data to services and KPIs. By meticulously recording this meta-data, organizations ensure that their ITSI implementation is aligned with their specific monitoring needs and infrastructure, facilitating accurate service modeling and event management. This practice is foundational for setting up ITSI to reflect the actual IT environment, enhancing the relevance and effectiveness of the monitoring and analysis capabilities.
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Which of the following is a characteristic of notable event groups?
Correct : A
In Splunk IT Service Intelligence (ITSI), notable event groups are used to logically group related notable events, which enhances the manageability and analysis of events:
A) Notable event groups combine independent notable events: This characteristic allows for the aggregation of related events into a single group, making it easier for users to manage and investigate related issues. By grouping events, users can focus on the broader context of an issue rather than getting lost in the details of individual events.
While notable event groups play a critical role in organizing and managing events in ITSI, they do not inherently allow users to adjust threshold settings, which is typically handled at the KPI or service level. Additionally, while notable event groups are utilized within the ITSI framework, the statement that they are created in the 'itsi_tracked_alerts' index might not fully capture the complexity of how event groups are managed and stored within the ITSI architecture.
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