Master Scrum PSM-II Exam with Reliable Practice Questions

Correct : C

As a Scrum Master, you could help the Product Owner by suggesting working with the program manager and the project managers of the other components on the ordering and the value of your open Product Backlog items to redefine the possible delivery date. This would allow you to collaborate with the stakeholders and align on the expectations and priorities of the product. You could also inspect and adapt your integration process and communication channels with the other teams to minimize the impact of changes and dependencies.

The Scrum Guide 2020, section ''The Scrum Master''

The Scrum Master Learning Path, module ''The Scrum Master as a Coach''

The Professional Scrum Master II Course, topic ''Stakeholder Management''

Correct : A, B

https://www.scrum.org/resources/what-is-a-daily-scrumThe Daily Scrum is a 15-minute event for the Developers of the Scrum Team to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work1.It is one of the five events of the Scrum framework and enables the three pillars of the empirical process of Scrum: transparency, inspection, and adaptation2.The Daily Scrum is not a status meeting, but a chance for the Developers to collaborate, coordinate, and plan their work3.

As a Scrum Master, you could help the Developers understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members, especially when they are working from globally distributed locations. You could also coach the Developers on why a daily frequency is important as an opportunity to update the Sprint Plan and how it helps the team organize work toward achieving the Sprint Goal. You could suggest alternative conferencing tools or methods that are easily available and effective for the team. You could also facilitate the Daily Scrum by ensuring that it is positive, productive, and focused on the Sprint Goal.

Acknowledging and supporting this self-managing team's decision might seem like a good option, but it would not help the team to improve their collaboration and alignment. Having the Developers vote to make sure there is consensus within the team might also seem like a democratic way to handle the situation, but it would not address the underlying issue of why the team wants to reduce the frequency of the Daily Scrum.

The Scrum Guide 2020, section ''The Daily Scrum''

What Is the Daily Scrum?, A Guide to the Daily Event - Scrum Alliance

The Importance of Daily Scrum Meetings| Grata Software

Correct : A, D

https://www.scrum.org/resources/what-is-a-scrum-masterThe Scrum Master serves the Scrum Team by coaching them and the organization how to work empirically, which means using an evidence-based approach to inspect and adapt the product and the process1.The Scrum Master also facilitates Scrum events as requested or needed, such as the Sprint Planning, the Daily Scrum, the Sprint Review, and the Sprint Retrospective2.The Scrum Master ensures that these events are positive, productive, and kept within the timebox2.

The Scrum Master does not resolve every impediment that the Developers run into, but rather helps them to remove or overcome those impediments themselves3. The Scrum Master also does not never intervene in matters of the Scrum Team, but rather balances between providing guidance and allowing autonomy. The Scrum Master is not a passive observer, but an active servant leader who supports the team in achieving their goals.

What is a Scrum Master? | Scrum.org, section ''The Accountabilities of the Scrum Master''

The Scrum Guide 2020, section ''The Scrum Master''

What is a scrum master? [+ Responsibilities] | Atlassian, section ''Scrum master responsibilities''

[The 8 Stances of a Scrum Master by Barry Overeem], section ''The Servant Leader''

[What Is a Scrum Master (and How Do I Become One)? - Coursera], section ''What is a scrum master?''

Correct : B

https://www.scrum.org/resources/what-is-a-product-backlogThe Product Owner is responsible for maximizing the value of the product resulting from the work of the Scrum Team1.One of the ways to do this is to order the Product Backlog in a way that reflects the flow of value to the stakeholders and customers2.The Product Owner can use various factors to order the Product Backlog, such as value, risk, dependencies, learning opportunities, and feedback loops3.

However, sometimes the Product Owner may face challenges or constraints that affect the ordering of the Product Backlog, such as external dependencies, market changes, technical issues, or stakeholder requests4. In such cases, the Product Owner needs to balance between delivering value and managing risks.The Product Owner may need to adjust the Product Backlog ordering to account for these factors, but not at the expense of compromising the value delivery5.

In this scenario, the Developers are waiting for an external supplier to deliver a specific product component that they need to integrate and use. Without that component there will not be enough work in the next Sprint to occupy the full team. They ask their Product Owner to re-order the Product Backlog. The Product Owner asks the Scrum Master for help. A good advice for the Product Owner would be to tell them that their primary concern is the flow of value reflected in the ordering of the Product Backlog. Timeline of the flow might be influenced by such dependencies and require some level of Product Backlog re-ordering.

This advice would help the Product Owner to focus on delivering value while also considering the impact of the external dependency. The Product Owner could work with the Developers and stakeholders to identify and prioritize other valuable work that can be done in the next Sprint without relying on the external component. The Product Owner could also communicate with the external supplier and try to minimize or eliminate the dependency as much as possible.

The other options are not good advice for the Product Owner. Telling them that they need to re-order the Product Backlog to maximize utilization of the Developers would imply that keeping productivity high is more important than delivering value. This would go against the Scrum values of focus and respect. Telling them to remove all work involving the external component from the Product Backlog and create a new backlog for it would imply that they are ignoring or avoiding the dependency rather than managing it. This would go against the Scrum values of courage and openness.

The Scrum Guide 2020, section ''The Product Owner''

What is a Product Backlog? | Scrum.org, section ''Ordering''

Product Backlog Ordering - Zen Ex Machina, section ''Ordering by Value''

Product Backlog Ordering - Zen Ex Machina, section ''Ordering by Risk''

Ordered Not Prioritized | Scrum.org, section ''Ordering by Dependencies''

[The Scrum Values | Scrum.org], section ''The Scrum Values''

Correct : C, D

Technical debt is the implied cost of rework caused by choosing an easy solution now instead of a better approach that would take longer1. Reducing the Definition of Done for the next three Sprints will create technical debt, which will have negative impacts on the product quality, value, and delivery. Two ways to explain these impacts to the Product Owner are:

Releasing the version creates false assumptions about the actual state of the system.This is likely to result in interruptions during future Sprints in order to react to unforeseen problems arising from not having met the Definition of Done2. This will reduce the transparency, predictability, and adaptability of the Scrum process, and compromise the trust and satisfaction of the customers and stakeholders.

As development progresses and functionality is added upon the reduced Definition of Done, unknown errors will creep in. The system becomes more difficult to stabilize.Work for the actual release as well as future releases will be slowed down in unpredictable ways3. This will increase the complexity, risk, and cost of the product development, and lower the value and quality of the product.

What is Technical Debt in Scrum? | StarAgile, section ''The technical debt is created when''.

Technical Debt & Scrum: Who Is Responsible? | Scrum.org, section ''What Is Technical Debt?''.

Managing Technical Debt in a Scrum Project | SCRUMstudy Blog, section ''Technical debt accrues''.