Master PMI PMP Exam with Reliable Practice Questions

Correct : B

The project manager should set up a meeting with key stakeholders to clarify requirements. Clear communication is essential in project management, especially when working with remote teams or teams in different countries. By engaging key stakeholders, including the development team and the client, the project manager can address any differences in interpretation and ensure that everyone is on the same page regarding the client's needs. This proactive approach can help prevent rework and delays in the project schedule.

1. How to manage Client Expectations in Project Management: A Comprehensive Guide

2. Chapter 4: Understanding and Meeting Client Expectations -- Project Management

3. Client Management: How to Win and Retain Clients - ProjectManager

Correct : D

When faced with a new regulatory feature that exceeds the capacity of the remaining iteration, the project lead should take the following steps:

1. Estimate the Impact: The project lead should assess the impact of incorporating the new feature. This involves evaluating how it affects the project timeline, resources, and overall project goals.

2. Consult with the Product Owner: The project lead should engage with the product owner to discuss the feasibility of accommodating the new feature within the existing iteration. The product owner can provide insights into the importance of the feature, potential trade-offs, and whether it aligns with project priorities.

3. Consider Trade-offs: If the new feature significantly impacts the iteration, the project lead may need to make trade-offs. This could involve adjusting other features

Correct : D

When faced with a situation where a contractor stops participating in meetings and fails to submit reports, the project manager should take the following steps:

1. Assess the Situation as a Risk: The project manager should view this issue as a risk to the project. Lack of communication and reporting can impact project progress, quality, and stakeholder satisfaction. By identifying it as a risk, the project manager can proactively address it.

2. Reach Out to the Contractor: The project manager should communicate with the contractor to understand the reasons behind their behavior. It's essential to have an open conversation to uncover any underlying issues or challenges the contractor is facing.

3. Identify the Origin of Resistance: The project manager should inquire about the specific reasons why the contractor finds these activities time-consuming. Is there a valid concern, such as workload or conflicting priorities? Or is it a matter of misunderstanding or misalignment?

4. Explore Solutions: Based on the contractor's feedback, the project manager can explore potential solutions. This might involve adjusting the reporting frequency, streamlining the reporting process, or clarifying expectations. The goal is to find a balance that ensures project progress while respecting the contractor's workload.

5. Reinforce Commitments: Remind the contractor of their initial commitment to submitting reports and attending meetings. Emphasize the importance of timely communication and collaboration for project success.

6. Document the Interaction: Regardless of the outcome, document the conversation with the contractor. This documentation can serve as evidence if further actions are needed.

* Chapter 4: Understanding and Meeting Client Expectations -- Project Management

* Client Management: How to Win and Retain Clients - ProjectManager

* How to understand your clients' needs and challenges | Mural

* 5 client management skills that every project manager needs - Birdview PSA

Correct : C

To ensure a smooth inclusion of new subcontracted resources, the project manager should share the project team ground rules with the subcontractors. Here's why:

1. Clear Expectations: Sharing the ground rules helps the subcontractors understand the expectations and requirements of the project team. It provides clarity on how the team operates, communicates, and collaborates.

2. Alignment: By sharing the ground rules, the subcontractors can align their work practices with those of the existing team. This minimizes misunderstandings and ensures consistency in project execution.

3. Avoid Conflicts: When everyone follows the same ground rules, it reduces the chances of conflicts or friction due to differences in work styles or approaches.

4. Effective Collaboration: Ground rules cover aspects such as communication channels, meeting schedules, reporting formats, and decision-making processes. When subcontractors are aware of these rules, they can actively participate and contribute to the project.

5. Documentation: Documenting and sharing the ground rules creates a reference point for all team members, including subcontractors. It serves as a common framework for collaboration.

In summary, sharing project team ground rules with subcontracted resources promotes a cohesive and efficient project environment.

* PMI, PMBOK Guide, 6th Edition, p. 357

* PMI, PMP Certification Exam Outline, p. 9

* Additional Reference: ProjectManager - Client Management Skills

* Additional Reference: Mural - Understanding Client Needs

* Additional Reference: Birdview PSA - Client Management Skills

Correct : C

According to the PMBOK Guide, a risk is an uncertain event or condition that, if it occurs, has a positive or negative effect on one or more project objectives. A risk register is a document that records the identified risks, their analysis, and their response plans. A project manager should update the risk register whenever new risks are identified, analyzed, or resolved. In this case, the potential change in the legal requirements is a risk that could affect the project scope, cost, schedule, and quality. Therefore, the project manager should update the risk register to include this risk and its impact, probability, and priority. The project manager should also discuss the appropriate risk response plans with the project sponsor and the client, such as avoiding, transferring, mitigating, or accepting the risk. This way, the project manager can proactively manage the risk and prepare for any changes that might occur.Reference:

PMBOK Guide, Seventh Edition, Chapter 4: Project Integration Management, Section 4.6: Monitor and Control Project Work, Page 123

PMBOK Guide, Seventh Edition, Chapter 11: Project Risk Management, Section 11.2: Identify Risks, Page 409

PMBOK Guide, Seventh Edition, Chapter 11: Project Risk Management, Section 11.3: Perform Qualitative Risk Analysis, Page 415

PMBOK Guide, Seventh Edition, Chapter 11: Project Risk Management, Section 11.4: Perform Quantitative Risk Analysis, Page 423

PMBOK Guide, Seventh Edition, Chapter 11: Project Risk Management, Section 11.5: Plan Risk Responses, Page 431

PMBOK Guide, Seventh Edition, Chapter 11: Project Risk Management, Section 11.6: Implement Risk Responses, Page 439

PMBOK Guide, Seventh Edition, Chapter 11: Project Risk Management, Section 11.7: Monitor Risks, Page 445