A company is planning to build an application that can capture information about individuals in different roles, who work for different companies, in different parts of the world.
Future independent Pega Platform'* applications that can potentially use that same information are also being planned. Every application, including the first one, has a tight delivery schedule.
How do you design the data model?
Correct : A
Extending Core Pega Classes:
Extending existing core Pega Platform classes such as Data-Party-Person, Data-Party-Com, and Data-Address-Postal ensures that the application adheres to standard Pega data models.
Persisting instances of these extended classes in the PegaData schema aligns with best practices for data persistence and reuse.
Reference:
Pega Lead System Architect documentation on data modeling recommends extending core Pega classes to maintain consistency and leverage built-in functionalities.
Therefore, the correct answer is:
A . Extend existing core Pega Platform classes such as Data-Party-Person, Data-Party-Com, and Data-Address-Postal, persisting instances of the extended classes in the PegaData schema.
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A Customer Service application requires customer data that is assembled from multiple external systems. The customer data is captured by a parent case. Child cases of that parent case need to reference the same customer dat
a. The customer data must be as current as possible.
Which two of the following options would you use as part of the solution? (Choose Two)
Correct : A, C
Loading Customer Data in Parallel:
Using the Load-DataPage and Connect-Wait methods to load customer data in parallel ensures that the data is retrieved efficiently and concurrently from multiple sources.
System of Record (SOR) Data Access Pattern:
Using the SOR data access pattern to reference customer data ensures that the data is always current and consistent across all child cases.
Reference:
Pega documentation on data management and integration patterns recommends these approaches to maintain data integrity and performance.
Therefore, the correct answers are:
A . Load the customer data in parallel using the Load-DataPage and Connect-Wait methods.
C . Use the System of Record (SOR) data access pattern to reference the customer data.
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What is the primary reason for developing a set of unit test cases and automated testing suites in a continuous integration and continuous deployment (CI/CD) model?
Correct : B
Ensuring Quality with Automated Testing:
Automated testing programmatically ensures the quality of rules, maintaining the integrity of the CI/CD pipeline. This is crucial for consistent and reliable deployments.
Reference:
Pega Lead System Architect documentation emphasizes the importance of automated testing in CI/CD models to ensure rule quality and pipeline integrity.
Therefore, the correct answer is:
B . Automated testing programmatically ensures quality of rules to maintain the integrity of the pipeline.
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In a Human Resources application, the Social Security Number (SSN) and date of birth details for employees are confidential, and business requirements state that only the HR Manager can see these details.
What is the best approach to mask the information for other users everywhere in the application?
Correct : A
Using the PropertyRead access control policy for the SSN and date of birth ensures that only users with the appropriate access (e.g., HR Manager) can view these details. This approach masks the information for other users.
Reference:
Pega best practices for data security and access control recommend using PropertyRead policies to restrict access to sensitive information.
Therefore, the correct answer is:
A . Use the PropertyRead access control policy for the SSN and date of birth.
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The U+ Corporation uses Pega software for mortgage underwriting tasks. After gathering the initial data, the mortgage case pauses and waits for a credit report. The credit report is a separate case, located in the same class group as the mortgage case, and typically resolves within 24 hours. After the credit report is complete, the mortgage case is routed to a specialist.
Which one of the following options is the best way to advance the mortgage case to the specialist?
Correct : C
Wait Shape with Case Dependency:
The best practice in Pega for handling dependencies between cases is to use a Wait shape configured with case dependencies. This ensures that the mortgage case waits for the completion of the credit report case before proceeding.
By configuring the Wait shape to monitor the status of the credit report case, it ensures that the mortgage case automatically resumes once the credit report case is resolved.
Process Configuration:
In the mortgage case process, insert a Wait shape where the process needs to pause for the credit report.
Configure the Wait shape to depend on the resolution of the credit report case. This can be done by specifying the case ID of the credit report as a dependency.
Automation and Efficiency:
This method is efficient as it automates the waiting process without manual intervention. The mortgage case resumes automatically once the credit report case completes, ensuring smooth workflow automation.
It avoids the need for complex SLAs or additional activities to check the status of the credit report case, simplifying the process design.
Routing to Specialist:
Once the Wait shape condition is satisfied, the process flow continues to the step that routes the mortgage case to a specialist.
This ensures that the mortgage case is routed at the appropriate time, maintaining process integrity and efficiency.
Pega Academy, 'Designing Case Life Cycles' module: Discusses the use of Wait shapes for case dependencies.
Pega Community Article on 'Wait Shape in Pega': Provides details on configuring Wait shapes for case dependencies.
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