The Microsoft MB-280 exam, "Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate," is designed to validate your expertise in Dynamics 365 Sales. To excel in this exam, you'll need to demonstrate a deep understanding of the following key areas: Implement Dynamics 365 Sales: This includes configuring and customizing Dynamics 365 Sales to meet the unique needs of your organization, as well as implementing sales processes and workflows. Configure and Customize Dataverse and Model-Driven Apps: You'll need to showcase your ability to work with the Dataverse (formerly known as Common Data Service) and create custom model-driven apps that integrate seamlessly with Dynamics 365 Sales. Implement the Dynamics 365 App for Outlook: Demonstrating your proficiency in integrating Dynamics 365 Sales with Microsoft Outlook, including managing contacts, activities, and email communications. Implement Security and Customizations in Dynamics 365 Sales: Exhibiting your skills in configuring security roles, managing user access, and creating custom solutions to enhance the Dynamics 365 Sales experience. Demonstrate Dynamics 365 Customer Insights Capabilities: Showcasing your ability to leverage Dynamics 365 Customer Insights to gather and analyze customer data, enabling data-driven decision-making. Extend and Enhance Dynamics 365 Sales Capabilities: Proving your competence in extending the functionality of Dynamics 365 Sales through the use of Power Platform tools, such as Power Automate and Power Apps.
Earning the Microsoft MB-280 certification can open up a world of opportunities for your career in Dynamics 365 Sales. As a certified Dynamics 365 Sales Functional Consultant, you'll be well-positioned to take on roles such as:
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