Master Google Associate Google Workspace Administrator Exam with Reliable Practice Questions
Upgrade to PremiumUsers at your company are reporting that they are not receiving some emails in their corporate Gmail account. You have checked the Google Workspace Status Dashboard and you found no service disruptions. You need to identify the root cause of the problem and resolve the mail delivery issues. What should you do? (Choose two.)
Correct : A, B
Use Email Log Search (ELS): ELS allows you to trace email delivery and identify issues, such as undelivered or bounced messages. This is an essential tool for identifying the root cause of mail delivery issues.
Verify whether the organization's Mail Exchange (MX) records are correctly configured: Incorrect MX records could prevent emails from being delivered to the organization's Gmail accounts. It's important to verify that these records are set up properly to ensure smooth email delivery.
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You are designing a group structure for your company that will be used to grant access to a specific shared drive. You need this solution to automatically add and remove employees based on their job role. What should you do?
Correct : C
A dynamic group automatically manages its membership based on user attributes, such as job role. This approach ensures that employees are automatically added or removed from the group based on their role, minimizing manual effort and ensuring that the group always reflects the current team composition. Granting this dynamic group access to the shared drive ensures that the right users have the appropriate permissions without requiring constant manual updates.
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An executive at your organization asked you to give their executive administrator access to their Workspace account. You need to ensure that this executive administrator can manage emails in the executive's account. You need to maintain security and privacy of the executive's account. What should you do?
Correct : D
Granting delegated access allows the executive administrator to manage the executive's emails without requiring access to the executive's password. This solution ensures security and privacy by limiting the permissions to email management only, while keeping the executive's account secure. The executive administrator will be able to send, read, and delete emails on behalf of the executive, but they won't have access to other aspects of the account.
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The innovation team at your organization has a dedicated room with prototype equipment. You need to make the room bookable, add the equipment, and ensure that there are no booking conflicts. Only the innovation team and the sales directors can access this room. What should you do?
Correct : D
By creating a dedicated Google Calendar resource for the room and adjusting its permission settings, you can ensure that only the innovation team and sales directors have access to book the room. This approach allows for centralized management of room bookings while preventing conflicts, as Google Calendar will automatically handle scheduling and prevent double-bookings.
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You work for a healthcare provider that uses an external medical billing company to manage patient records and invoices. Your organization's employees need to share patient documents with the billing company's employees for processing. You need to configure access so the medical billing company's employees can view and edit the documents, but they cannot delete the documents. What should you do?
Correct : A
Creating a shared drive and granting Contributor access to the billing company's staff allows them to view and edit documents, but not delete them. This is the most suitable approach because it ensures that only your organization's employees manage the overall shared drive, while still allowing external users to collaborate on documents without compromising their integrity by preventing deletion. The shared drive structure also offers better control over document permissions compared to shared folders.
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