What can an Agent using WFM Web for Agents see?
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If a Scenario name is duplicated by you or some other user, what will Workforce Manager do next?
Correct : B
http://docs.genesys.com/Special:Repository/wm-web80rn.html?id=ddba00fa-52e6-4811-b006-96b1a7224ec5
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For the "Expert Average Engine" Forecasting Algorithm. What is the recommended minimum amount of data needed?
Correct : C
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Which of the following are examples of Schedule States that can be used when setting up Schedule State Groups?
Correct : A
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An agent is scheduled to start a shift at 12:00 PM and the Start Before threshold is set to 5. Ifthe agent starts the shift at 11:54 AM. They will be considered________.
Correct : D
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