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Master Genesys GCX-ARC Exam with Reliable Practice Questions

Page: 1 out of Viewing questions 1-5 out of 60 questions
Last exam update: Nov 12,2024
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Question 1

Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named ''Welcome'' that adds the audio within the .wav file under the English (United States) (en-us) language.


Correct : D


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Question 2

When you perform the bulk import, the .csv file is selected and each includes a WAV file and the directory location.


Correct : A


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Question 3

Select the correct expression to create a date-time with the year 2020 for the third of may at 12:00 AM.


Correct : D


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Question 4

Select all the naming requirements for prompts. (Choose two.)


Correct : A, C


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Question 5

Which of the Performance views shows real-time data with historical metrics to give you both short term and

long-term views?


Correct : C


https://help.mypurecloud.com/articles/about-reports-views-and-dashboards/

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