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Master Cisco 500-443 Exam with Reliable Practice Questions

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Last exam update: Nov 18,2024
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Question 1

What is referred to as a switch leg on CVP?


Correct : B

A switch leg on CVP refers to an ingress SIP call leg from Ingress gateway to CVP, as this is where CVP receives and controls incoming calls from PSTN or other networks. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 11


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Question 2

When an explicit or implicit Send to VRU node is encountered, a default Label is returned to CVR This Label, along with a unique correlation ID, is delivered to CVR What does CVP do next?


Correct : A

When an explicit or implicit Send to VRU node is encountered, a default Label is returned to CVP. This Label, along with a unique correlation ID, is delivered to CVP. What CVP does next is it delivers this string via SIP invite to the Virtual Voice Browser (VVB), which will execute a VXML application on behalf of CVP. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 11


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Question 3

Which two data sources are created in CUIC by default once the installation is completed? (Choose two.)


Correct : A, B

A One of the data sources that are created in CUIC by default once the installation is completed is CUIC Data Source, as it connects to the CUIC database that stores report definitions and user information. B Another data source that is created in CUIC by default once the installation is completed is Live Data Streaming Data Source, as it connects to the Live Data service that provides real-time data for reports and dashboards. Reference = [Cisco Unified Intelligence Center Installation and Upgrade Guide Release 12.5(1)], page 11; [Cisco Unified Intelligence Center User Guide Release 12.5(1)], page 8


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Question 4

How many roles are available to be assigned to a CUIC user?


Correct : C

The number of roles that are available to be assigned to a CUIC user is seven. They are: Administrator, Report Designer, Report Definition Designer, Value List Collection Designer, Dashboard Designer, User Group Manager, and User. Reference = [Cisco Unified Intelligence Center User Guide Release 12.5(1)], page 9


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Question 5

What are two descriptions about web page accesses for a CUIC user or administrator? (Choose two.)


Correct : B, E

B One of the descriptions about web page accesses for a CUIC user or administrator is that the day-to-day admin tasks regarding users, security, and reports will be done on the reporting page, as it provides a user interface for managing report definitions, dashboards, value lists, collections, and permissions. C Another description about web page accesses for a CUIC user or administrator is that the Web URLs or pages are available for access are ''Admin'' page, ''System'' page, and a Reporting page, as they provide different functions and features for CUIC administration and operation. Reference = [Cisco Unified Intelligence Center User Guide Release 12.5(1)], page 8; [Cisco Unified Intelligence Center Installation and Upgrade Guide Release 12.5(1)], page 11


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