An organisation facing difficult business conditions as a result of strong competition is aware of the need to improve its performance in bringing new products to market.
The director is aware of conflicting problems the organisation faces in its approach to new product development between the marketing department and the research and development department.
Which term best describes this type of conflict?
Correct : D
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"The ability to exert influence and make someone act according to your own preferences" is the definition of which of thefollowing?
Correct : D
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An employee of acompanyhas been asked to explain the difference between a Grievance and DisciplinaryAction. The employee knows the definitions of both and, whilst they have two examples of actions which would result in Disciplinary Action, they can only think of one circumstance which may result in a Grievance, and this is Discrimination.
Which of the following could the employee use as anadditionalexample of a Grievance?
Correct : D
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Which TWO of the following is the Business Strategy of an organisation mainly concerned with?
Correct : B, C
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Kumari is about to start her new roie in the secretarial function of a law firm.
Which of the following is likely to be key part of her job?
Correct : A
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